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Shipping and Returns

Shipping
All website orders are shipped UPS Ground, free of charge within the USA. If you need special shipping arrangements, please contact Customer Service.

Handling
All orders will incur a $5.00 USD handling fee.

Returns

  • No returns after 30 days
  • Product damaged by misuse or abuse will not be accepted for return
  • A 20% restocking fee is charged on all returned products
  • Custom manufactured product may not be returned

Returns Procedure:

  • Call the customer service department 1-800-228-7763 to receive a Return Merchandise Authorization number (RMA#)
  • Carefully pack the product(s) using original packaging materials (if possible). Enclose the original packing list or a letter with details, contact information i.e., name, address & daytime phone number, online order number, email address
  • Return product(s) to the address below
  • All product(s) must be returned shipping charges prepaid, C.O.D. returns cannot be accepted and will be refused

Send Returns To:
Action Products, Inc.
RMA#
954 Sweeney Drive
Hagerstown, MD 21740

Refunds:
If your purchase was made using a credit card, that card will be issued a refund that will appear on your credit card billing statement.